Specialty & Front Office Operations Support

Practical toolkits and consulting to improve scheduling flow, reduce patient frustration, and strengthen front office workflows.
10+ years in women’s health operations + specialty clinic leadership.

What I Help Fix
✓ Scheduling breakdowns + repeat calls
✓ Missing referral/authorization details
✓ Call center → front desk handoff gaps
✓ Patient frustration + preventable delays
✓ Front desk burnout + inconsistency

Email: [email protected]
Text/Call: (757) 354-3473
LinkedIn: linkedin.com/in/kdc1010

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